information about data protection
Privacy Policy
1. Controller
Responsible for data processing is:
Die Becherfabrik
Siegburger Str. 385–387, 51105 Cologne, Germany
Phone: +49 221 88048620
E-Mail: info@die-becherfabrik.de
If applicable, contact details of a data protection officer will be provided — should one be appointed.
2. Data Protection Officer
If required by law or appointed, we will name the name and contact details of our data protection officer here.
3. Voluntary Information / Data You Provide Us
As a rule, we only collect the data that are necessary for contract conclusion, ordering, or contacting us. Other data are voluntary and clearly marked as such. If you do not provide this data, processing or communication may be delayed or restricted.
4. Data Processing – Purposes and Legal Basis
Contract fulfilment & customer support — e.g. for orders, delivery, billing, customer account, communication. Legal basis: Art. 6(1)(b) GDPR.
Legitimate interests — e.g. for internal audits, security measures, technically necessary operations (cookies, log-files). Legal basis: Art. 6(1)(f) GDPR.
With consent — if you explicitly agree (e.g. for newsletter, marketing, web analytics), we process data based on Art. 6(1)(a) GDPR. You can revoke your consent at any time.
5. Use of Cookies / Web Analysis / Tracking
If our website uses cookies or analytics/tracking tools, we will inform you transparently and — if required — ask for your consent. We distinguish between:
technically necessary cookies (e.g. for website functionality)
optional cookies (for web analytics, marketing etc.) — only used with your consent
You can revoke your consent at any time.
6. Direct Marketing (E-Mail / Post / Newsletter / Offers)
If you give us your consent, we use your data for direct marketing (email or post). You can revoke this consent at any time for the future.
If you are already a customer and have completed an order, we may — based on legitimate interests (e.g. to suggest similar products) — send you electronic advertising, as long as you do not object.
7. Data Sharing / Recipients
Your personal data will not be sold to third parties. Data is only passed on when necessary for contract fulfilment — e.g. to shipping providers, payment service providers, external service providers (hosting, IT, logistics), newsletter or analytics providers.
In all cases, we conclude processing contracts with such service providers to ensure GDPR compliance. (digitale-gruendung.de)
8. Retention & Storage Duration
We store personal data only as long as necessary for the relevant purpose (e.g. processing orders, delivery, customer account).
If statutory retention periods apply (e.g. tax or commercial law requirements), we archive data accordingly. Once no longer required, data will be deleted or anonymised. (Bundesregierung.de)
9. Your Rights as Data Subject
Under the GDPR, you have among others the following rights:
Right to access the personal data stored about you
Right to correct inaccurate data
Right to deletion (the “right to be forgotten”) or restriction of processing
Right to object — e.g. to direct marketing or processing based on legitimate interests
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority in case of data protection violations (Wikipedia)
10. Necessity of Providing Personal Data
For certain services (e.g. orders, delivery, customer account) the provision of personal data is legally or contractually necessary. Without these data, we may be unable to perform the services.
11. Automated Decisions / Profiling
We do not use purely automated decision-making processes that have legally relevant effects.
12. Data Protection for Minors
Persons under 16 years of age may not submit personal data or give consent without the consent of their legal guardians.
13. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy if necessary — e.g. due to changes in legal requirements or internal procedures. In case of significant changes, we will inform you transparently.